From the first Search Console notice to the weeks after Google lifts the action, here’s what happens and where your team is involved.
Start your enquiryStart with your domain and the notice you received in Search Console. If you have already submitted a reconsideration request, include Google’s reply so we can see where things stand.
The most useful starting points are the exact wording of the manual action, the date it appeared and any example URLs Google supplied. If no examples are listed, the notice itself is enough to start.
A member of our team gets in touch to talk through the notice, recent changes to your site and any clean-up work you have already tried.
We agree what access is needed for the diagnostic and who on your side can help with the CMS, development or previous SEO activity. You can flag release dates and restrictions that could affect the work.
We explain what triggered the action, which pages or templates appear to be affected and what needs to change. You receive a written scope and a quote before deciding whether to book.
For example, a handful of URLs in the notice may point to a fault in a template used across an entire directory. We show you the evidence, explain how far the problem extends and set out who will handle each fix.
Once you approve the quote and book the work, we carry out the agreed fixes, coordinate changes with your developers where needed and check the result on the live site.
We check other pages that share the same problem, including URLs beyond Google’s examples. The team records what was removed, rewritten or corrected and what will stop the issue recurring.
We prepare the request with you, setting out the cause, the fixes and the evidence. Our support continues until Google confirms the manual action has been lifted.
If Google comes back with an unsuccessful review, we go through the response with you, investigate what remains and help prepare the next submission. Google controls the review decision and timing.
Before submission, we capture the search performance baseline and check that the clean-up has preserved important pages. After the action is lifted, we track what Google recrawls and where visibility starts to return.
We compare affected directories and queries in Search Console, check indexing on priority URLs and flag any redirect, canonical or internal linking issues introduced during the fixes. That evidence guides the next round of SEO work.